If you wish to apply for a position please download an application form (Word Document) from the link above.

Please attach a recent photograph of yourself if available and send it to the following address;

Personnel
mypetstop® Pet Resort and Care Centre
Parkway
Denton
Manchester
M34 3SG

Care Consultant

You will deliver high quality care to all customers and pets within Centre Management working instructions and standard operating procedures. This is both an externally facing role, where you will be the organisation’s representative in the community and with all our existing and potential customers. Internally you will be responsible for providing the very best in customer care – “care you can touch” to all our customers.

Responsibilities of job

• Greet all customers and their pets within ten seconds of them entering mypetstop®
  
• Build rapport and showing empathy with all customers and their pets
  
• Answer customers’ telephone, mail, and in-person inquiries and directs customers to appropriate area
  
• Ensure all new customers fill out an information guide
  
• Take control in a friendly fashion to find out what our customers requirements are then record the information onto Careware
  
• Following the “8 steps of selling” as a basic minimum
  
• Fill out Wellness Plans contract forms, determine charges for services requested, collects payments via direct debit, using computer
  
• Keep the reception area tidy and stocked at all times
  
• Complete all checklists and daily logs by the end of your shift
  
• Liaise with other departments throughout the Company to ensure high customer service standards are met
  
• Maintain a focus on KPI’s and objectives and monitor the quality of work and progress against plans
  

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Pet Carer

mypetstop® is setting new standards in quality pet care.

Our centres provide everything from top quality pet accommodation to grooming, hydrotherapy, pet training classes, and a fully resources pet clinic. But most of all, we embody a whole new concept in caring for pets. CARE underpins everything we do and to us, there’s nothing more important than our customers and the well-being of their pets

Our popularity is growing, so much so that we know we will require additional Pet Carers to help us through our peak busy periods, during Easter and Summer.

The main responsibilities of these roles will be to walk, feed, clean and play with the pets, for £5.05 per hour and don’t worry if you have little or no experience in this field for we will provide an extensive training programme to give you the skills needed.

So, if you are looking for that opportunity to earn while enjoying yourself and have a friendly and caring nature, or would like more information about the roles, please contact any member of the management team at mypetstop®, Parkway, Denton, Manchester. M34 3SG, or telephone them on 0161 337 2300.

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Experienced Pet Trainer

Salary – negotiable hourly rate depending on experience plus benefits

mypetstop® is the most exciting new development in quality pet care for many years. A subsidiary of Mars (makers of Pedigree and Whiskas) we’ve successfully pioneered the idea of one-stop pet care services and established ourselves as the world leader.

Purpose designed state of the art centres providing everything from pet accommodation to grooming, hydrotherapy, spa pools, owner training classes and veterinary practice will embody a whole new concept in caring for pets.

Our business is growing so rapidly that we are now looking for additional qualified and experienced pet trainers to work with our existing training team in the best all weather indoor training arena available in the area

Reporting to the Pet Care Manager, you will be primarily responsible for delivering and developing all aspects of pet training classes ranging from basic puppy socialisation to advanced agility, ring craft and obedience training ensuring that mypetstop® standards of care are permanently maintained throughout.

You will be a highly motivated team player with a minimum of 2 years experience in pet training. You will need to have a natural love for all pets with excellent communication skills.

In return you’ll enjoy excellent career opportunities, competitive salary, 20 days holiday plus bank holidays, Corporate uniform, Free Life Assurance and Team Member Discount Scheme.

If you believe that you’ve got what we are looking for call David Tittle on 0161 337 2351 for a full application pack or write to her at mypetstop®, Parkway, Denton, Manchester M34 3SG or email at dave.tittle@mps-centres.com

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Part Time Veterinary Reception (evenings and Saturdays)

For more information on this position, please email Dave Tittle at dave.tittle@mps-centres.com or call the centre on 0161 337 2300.

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